Who we are

Southern Crafted Construction (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through southerncraftednc.com.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how you can contact us with questions or concerns.

Information We Collect

We may collect the following types of personal information when you interact with our website, contact forms, or communications:

  • Name
  • Email address
  • Phone number
  • Project or service inquiry details
  • Any information you voluntarily submit through forms or direct contact

We may also collect non-personal data automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • General location data (city/region level)

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services or estimates
  • Communicate with you regarding your project or request
  • Contact you by phone, email, or SMS/text message when applicable
  • Improve our website, services, and user experience
  • Analyze website traffic and performance

SMS Communications

SMS Privacy & Data Use
When you opt in to receive SMS messages from us, we collect your mobile number and consent for the sole purpose of sending you relevant communications.

Mobile opt-in data will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

You may opt out at any time by replying STOP. Message and data rates may apply.

Sharing of Information

We do not sell or rent your personal information.

We may share your information only in limited circumstances, including:

  • With trusted service providers or vendors who assist us in operating our website or communications (such as hosting providers, analytics services, or texting platforms)
  • When required by law or to comply with legal obligations
  • To protect our rights, property, or safety

All third-party providers are expected to handle your information securely and only for the purposes specified.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time on site, and general geographic location. This data is used solely to improve our website and services.

Google Analytics may use cookies or similar technologies. You can learn more about how Google handles data by visiting Google’s Privacy Policy.

Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA may collect information such as IP address and user behavior to determine whether interactions are legitimate.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Your Choices and Rights

You may:

  • Request access to the personal information we have about you
  • Request correction or deletion of your information
  • Opt out of marketing or SMS communications at any time

To make a request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Southern Crafted Construction
Website: https://southerncraftednc.com
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.